Japan's Privacy Rights (APPI)
Customers located in Japan have certain rights regarding their personal information under the Act on the Protection of Personal Information (APPI). You can exercise your rights using the options below.
Disclosure or Download of Data (Disclosure)
You can request disclosure of your personal information held by us, including your order history and account information.
Response Period: We will respond without delay (within a reasonable period) after receiving your request.
Correction of Registration Information (Correction, Addition, Deletion)
If the personal information we hold is incorrect, you can request its correction, addition, or deletion (e.g., incorrect address, misspelled name).
Suspension of Use or Deletion (Suspension of Use, etc.)
In certain cases, you can request the suspension of use or deletion of your personal information (including account deletion).
⚠️ Important: Due to tax and legal compliance, security, fraud prevention, and other reasons, not all information may be deleted immediately.
Withdraw Consent / Change Privacy Settings
You have the right to withdraw your consent to tracking technologies, including consent related to Shopify marketing, at any time. This will apply to your future use of this store and will stop data collection for optional purposes.
Privacy Choices
Manage your privacy settings. Depending on your region of residence, you may have the right to opt out of the sale of your personal information, withdraw consent to tracking, or customize your cookie settings.
Contact Us
For inquiries regarding the handling of personal information and the exercise of rights, please contact us below.
Email: marketing@schneestern.com
Address: Werner-von-Siemens-Straße 47, 87471 Durach , Germany
Where to File a Complaint
If you are not satisfied with our response, you can consult or file a complaint with the Personal Information Protection Commission (PPC) or an authorized personal information protection organization.